Our platform offers a suite of reporting tools tailored for game studios and publishers, designed to provide deep insights into transactions, enabling effective management and optimization of game monetization with alternative payment methods in Africa. This document guides you through the updated reports available on our platform, focusing on transaction reporting and how to leverage these tools for comprehensive data analysis.

Glossary

• Payment Service Provider (PSP): External parties facilitating online payments through various methods such as online banking, credit/debit cards, digital wallets, crypto wallets, prepaid cards, etc.
• Reconciliation: The process of matching our records with those of external parties to ensure accuracy and consistency.
• Chargeback: A payment returned to a customer’s payment method following a disputed transaction.

Introduction

Our reporting tools are meticulously designed to provide you with crucial information related to transactions, facilitating the ability to:

• Track revenue performance in USD
• Assess the efficiency of promotions
• Monitor refunds and chargebacks
• Understand item trends
• Measure payment methods/providers efficacy
• Identify causes for payment failures
• Reconcile with PSPs
• Evaluate the fulfillment process performance

Payments Page

Previously known as the Financial Ledger, the Payments page serves as a comprehensive ledger of transactions, including all financial activities settled or owed. It's instrumental for reconciling accounts with banks, payment partners, and content partners.

Traits: Accessible to authorized users, displaying records of purchases, refunds, and chargebacks without disclosing customer personal information. Reports can be downloaded as CSV or emailed directly from the back office, detailed at the order item level for granular analysis.

Available Filters:

• Date: Options include Today, Last 7 Days, Last 30 Days, and Last Year.